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MultiCharts data problem


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MultiCharts data problem

  #1 (permalink)
 pema83 
Bellheim Germany
 
Experience: None
Platform: Sierra Chart
Trading: Emini
Posts: 11 since Jan 2017
Thanks Given: 9
Thanks Received: 5

Hi!

I'm currently testing MultiCharts with an AMP/CQG demo account.
Last week it did well. But today I don't get any data from before I started MultiCharts. RealTime-Data is ticking in but nothing from before MultiCharts was running and when I reload the data I'm seeing the bars from today from the reload time on. But I can load historical data from last week...

After problem shooting for almost an hour I decided to ask in the AMP support chat, mind that I'm not a customer there by now. Well, after beginning to describe my problem, an AMP representative immediately told me, that it is a known MultiCharts issue and "they" are on it. He also assured me the problem is not on my side.

Does that happen often?

bye
pema

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  #2 (permalink)
 gboos 
Sliema/Malta
 
Experience: Advanced
Platform: NT, TS, TT, MC, MATLAB
Broker: MF Global, TT, Zenfire
Trading: Crude CL, Bund, ZB
Posts: 20 since Jun 2009
Thanks Given: 0
Thanks Received: 19

CQG has data problems since yesterday and it should be fixed tonight. They are working on. Relaod of history doen't work at the moment.

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  #3 (permalink)
 pema83 
Bellheim Germany
 
Experience: None
Platform: Sierra Chart
Trading: Emini
Posts: 11 since Jan 2017
Thanks Given: 9
Thanks Received: 5


I talked to MultiCharts. They told me that it is a problem with the CQG-Api wich is used in the MultiCharts.Net SE version.
They are working on a fix but yesterday morning they talked of a couple of days for the new MultiCharts version that should include the fix.

In the meantime I'm checking out Sierra Charts...
That has the incredible charme that I'm able to run it on wine in linux.
If I had known that earlier...

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Last Updated on February 15, 2017


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