Sierra Chart and DTN IQfeed bug (Invalid DTN Level 2 timestamp)

January 17th, 2011, 11:59 PM

Tonight I am getting an error every second in my log file, even with no charts open.

Invalid DTN Level 2 timestamp: 2011-01-18 23:56:46
. Please report to Sierra Chart Support. | 2011-01-17 22:56:46
Invalid DTN timestamp: 20110117 23:56:46. Please report to Sierra Chart Support. | 2011-01-17 22:56:46
Invalid DTN Level 2 timestamp: 2011-01-18 23:56:47
. Please report to Sierra Chart Support. | 2011-01-17 22:56:47
Invalid DTN timestamp: 20110117 23:56:47. Please report to Sierra Chart Support. | 2011-01-17 22:56:47
Invalid DTN Level 2 timestamp: 2011-01-18 23:56:48
. Please report to Sierra Chart Support. | 2011-01-17 22:56:48
Invalid DTN timestamp: 20110117 23:56:48. Please report to Sierra Chart Support. | 2011-01-17 22:56:48
Invalid DTN Level 2 timestamp: 2011-01-18 23:56:49
. Please report to Sierra Chart Support. | 2011-01-17 22:56:49
Invalid DTN timestamp: 20110117 23:56:49. Please report to Sierra Chart Support. | 2011-01-17 22:56:49
Invalid DTN Level 2 timestamp: 2011-01-18 23:56:50
. Please report to Sierra Chart Support. | 2011-01-17 22:56:50

I was just wondering if anyone else is getting this before I report it to Sierra support.

I am using SC build 671 and IQFeed client 4.7.2.0.

I've tried restarting SC, the messages start appearing 1 once per second as soon as it connects. No charts loaded.

Mike

January 18th, 2011, 12:08 AM

y report it, need authorization activation I bet.

January 18th, 2011, 12:11 AM

cory

y report it, need authorization activation I bet.

I don't understand what you are saying.

I wasn't receiving this error all yesterday when I was setting up SC.

Then all the sudden, I am getting the error.

I cannot make the error stop. I close the message window, it comes back every second because there is a new error every second.

I have no charts open.

If you know what is causing it, please tell me...

Mike

January 18th, 2011, 12:43 AM

the message say report to sc, instruction is at 1.5 Sierra Chart - Help Details - Connection and Symbol Issues

January 18th, 2011, 01:24 AM

Error is gone now. I changed nothing, but it is a new date now on my machine (17th -> 18th) so maybe that was it somehow.

Mike

January 18th, 2011, 01:32 AM

@Big Mike, try first to reinstall it, just open it, go to help download prerelease, follow the instructions, be aware that if you have used some built-in chartbook and you have made some changes, to have them saved under a different name, otherwise they will be overwritten. If this will not work, report your log on support board.

January 18th, 2011, 01:37 AM

LukeGeniol

@Big Mike, try first to reinstall it, just open it, go to help download prerelease, follow the instructions, be aware that if you have used some built-in chartbook and you have made some changes, to have them saved under a different name, otherwise they will be overwrite. If this will not work, report your log on support board.

No need, like I said the error is gone now.

Surely I don't need to reinstall anyway to fix something. This isn't NinjaTrader!

Mike

January 18th, 2011, 01:45 AM

Big Mike

No need, like I said the error is gone now.

Surely I don't need to reinstall anyway to fix something. This isn't NinjaTrader!

Mike

Sometimes it is needed, cos they fix something that gave an error. This is an example Error with Study VS 671 - Sierra Chart.

January 18th, 2011, 01:46 AM

LukeGeniol

Sometimes it is needed, cos they fix something that gave an error. This is an example Error with Study VS 671 - Sierra Chart.

If I am reading that correctly, that is terrible.

They made a change and kept the same release number.

Mike

Sierra Chart and DTN IQfeed bug (Invalid DTN Level 2 timestamp)

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Sierra Chart and DTN IQfeed bug (Invalid DTN Level 2 timestamp)